Help for Cooplers - CH English

From applying for a job to submitting your hours and beyond - find all the help you need right here.

17 articles in this collection
Written by Coco, István Krivanek, and Carlota Calderon

Where we currently have the most jobs

Find where we expect to see most jobs during the first weeks of the new year and what you can do to increase your chances of getting hired.

Written by Coco
Updated over a week ago

I can't make it to a job. What is your cancellation policy?

We run a strict cancellation policy at Coople to ensure shifts are fully staffed.

Written by István Krivanek
Updated over a week ago

Will I receive a reimbursement for my AHV contributions?

You are entitled to reimbursement when your yearly earnings fall under 2,300 CHF.

Written by Carlota Calderon
Updated over a week ago

How can I provide the information for withholding tax?

Learn how to upload your legal documents and fill in your tax information from the Coople App

Written by Carlota Calderon
Updated over a week ago

I receive unemployment benefits, where can I declare this?

Written by Coco
Updated over a week ago

How do I share a job?

You can share a job with friends in a couple of taps.

Written by Coco
Updated over a week ago

My account has been suspended. What do I do?

If your account has been suspended within the last five days, you can submit an appeal.

Written by István Krivanek
Updated over a week ago

How do I upload a photo?

Uploading a photo is a great way to increase your chances of getting hired.

Written by István Krivanek
Updated over a week ago

I've been hired through Coople. What now?

Great news! Just follow these steps and you'll be ready to start work.

Written by István Krivanek
Updated over a week ago

How can I create a great profile?

Follow these steps to create a profile that stands out in-front of employers.

Written by István Krivanek
Updated over a week ago

Where can I enter my bank details?

Make sure you enter your bank details by tapping the payment details option.

Written by István Krivanek
Updated over a week ago

What are job profiles?

You need to select job profiles to see the jobs that best match your skills.

Written by István Krivanek
Updated over a week ago

When will I get paid?

At Coople Switzerland, payments are made monthly

Written by István Krivanek
Updated over a week ago

Is my job profile reviewed automatically?

Your job profile will be manually reviewed by our highly experienced team.

Written by István Krivanek
Updated over a week ago

I can speak another language. Can I add my language skills?

Adding your language skills is a great way to make your profile stand out.

Written by István Krivanek
Updated over a week ago

How do I create a great CV?

A great CV will help your profile stand out. Follow these steps to CV success.

Written by István Krivanek
Updated over a week ago

Where can I enter my experience?

You can select an educational level to ensure you get the jobs that match your employment history.

Written by István Krivanek
Updated over a week ago