After careful consideration, Coople has decided to close operations in the UK from 1st January 2026.
Please find answers to frequently asked questions below. If you need additional help, please reach out to us directly. Thank you for your understanding.
What happens to my data/documents?
All Coopler data (payslips, tax documents, timesheets, RTW, certificates) will continue to be stored securely in accordance with legal requirements and for as long as legally required. You can contact info@coople.com if you require copies of your information.
How do I request a P45?
To request a P45 you can email info@coople.com.
How do I request a P60?
To request a P60 you can email info@coople.com.
How do I access my payslips in the future?
Payslips will remain stored securely. You can request copies at any time by contacting us at info@coople.com.
Who do I contact in 6 months’ time if I need evidence of earnings?
You can contact info@coople.com.
Will support still be available after the app shuts down?
Yes. Support continues via email after the closure date. You will always have a contact point if you need documents at info@coople.com.
What happens to my pension contributions?
Your pension provider will continue holding your pension as normal. You can contact your provider directly for statements or transfers. Nothing changes due to Coople’s closure.