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What are Coople’s cancellation policies and notice periods?
What are Coople’s cancellation policies and notice periods?

Should you wish to end the cooperation with a Coopler, there are certain rules and regulations you need to be aware of.

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Written by Julie Freeman
Updated over a year ago

Though we hope you run into no issues with your jobs and workers, there may come a time when you need to end the cooperation with a Coopler. In this case, please contact us promptly via email at info.ch@coople.com so you comply with the applicable notice period (according to the CBA Staff Leasing).

If a Coopler has been working for your company for less than 3 months, the notice of termination must be given 3 working days before the termination date (in order to meet the notice period of 2 full working days).

The following notice periods apply:

  • During the first 3 months: 2 full working days

  • From the 4th to (and including) 6th month: 7 days

  • From the 7th month: 1 month, to the same day of the following month.

We will process all termination requests as soon as possible within the following opening hours: Monday–Saturday, 08:00–16:00

Please note that a termination request sent to us is only considered received within the above-mentioned opening hours. We do not process termination requests on Sundays or after 16:00 on workdays.

In order to observe the notice period (2 full working days) when a Coopler has been working for your company for less than 3 months, we need to receive your termination request via email 3 working days before the date of termination. Working days are Monday to Saturday.

  • Example 1: For a termination to be effective on a Friday, we need to receive your termination request via email 3 working days before, so by Tuesday, 16:00, at the latest.

  • Example 2: For a termination to be effective on a Tuesday, we need to receive your termination request via email 3 working days before, so by Friday at 16:00 the week prior. The 2 full working days in this case are Saturday and Monday.

During an ongoing assignment, a Coopler can be asked to work during the notice period, provided a respective note has been received by us in time. Please be aware that notice periods always need to be observed, that a Coopler has the right to receive full payment during the notice period, and that you are obligated to pay the incurred costs.

Please include the word “Termination” in the subject line to ensure your request is processed quickly and seamlessly. Please do not send terminations directly to personal emails of any Coople employees. Only terminations sent to info.ch@coople.com will be processed.

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