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Help for companies - Switzerland
Help for companies - Switzerland
Find the answers you need in our help section for companies.
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52 articles in this collection
Written by
Anastasiya Kryvonogykh,
Josh Cookson,
and
Julie Freeman
Getting started
How can I create a business account with Coople?
Creating a business account is free and only takes a few minutes.
Written by
Josh Cookson
Updated over a week ago
Who are Cooplers?
Cooplers are our flexible workers - people who use our platform to find work
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Written by
Anastasiya Kryvonogykh
Updated over a week ago
How to make the most of Coople
Choose, hire and manage flexible workers from a single platform.
Written by
Josh Cookson
Updated over a week ago
Creating a job
How can I add job profiles and experience levels?
Job profiles describe the positions you need to fill in. They help Coople connect you with the right workers.
Written by
Josh Cookson
Updated over a week ago
What can I do to make my jobs more appealing and attract more applicants?
Find out how to optimise your jobs and increase your number of applicants.
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Written by
Julie Freeman
Updated over a week ago
How can I create a job?
Create a job with all the information you need to attract the right candidates.
Written by
Josh Cookson
Updated over a week ago
How can I create, edit and delete a job template?
You can manage your saved templates from the Coople Web Platform.
Written by
Josh Cookson
Updated over a week ago
How can I write job descriptions that attract the right talent?
Follow these tips to create jobs that attract top performers.
Written by
Josh Cookson
Updated over a week ago
What are recommended wages?
Employers can use the recommended wage as a guide for how much to pay per hour
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Written by
Anastasiya Kryvonogykh
Updated over a week ago
How can allowences be added?
Employers can provide additional allowances to Cooplers when creating a job
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Written by
Anastasiya Kryvonogykh
Updated over a week ago
How can I create jobs using templates?
You can save your jobs as templates to use them in the future.
Written by
Josh Cookson
Updated over a week ago
Managing a job
How can I add a shift and hire a specific worker for it? Coople for Business App
If you have an active job and hired Cooplers, you can create extra shifts for them.
Written by
Josh Cookson
Updated over a week ago
How can I add a shift and hire a specific worker for it?
If you have an active job and hired Cooplers, you can create extra shifts for them.
Written by
Josh Cookson
Updated over a week ago
How can I edit a live job?
You can edit a live job to add shifts, change the date, times and number of workers you need.
Written by
Josh Cookson
Updated over a week ago
How can I invite a group of workers to a job?
Creating groups help you invite pools of workers to a job.
Written by
Josh Cookson
Updated over a week ago
How can I stop hiring for a job?
Stop receiving applications for a job when you have enough applicants.
Written by
Josh Cookson
Updated over a week ago
Hiring Cooplers
How can I publish short trial shifts with CoopleRecruit?
If you want to try candidates on the job before offering them a permanent position, simply follow these steps to set up a trial period.
Written by
Josh Cookson
Updated over a week ago
How can I let the platform hire workers for me automatically?
Skip the hiring process and fill jobs instantly with our “auto-hire” feature.
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Written by
Julie Freeman
Updated over a week ago
How can I review and hire applicants?
Hire as soon as you start receiving applications to secure our top performers.
Written by
Josh Cookson
Updated over a week ago
Managing Cooplers
How can I refer workers to Coople?
You can invite your own workers to join Coople and enjoy discounted rates when you hire them.
Written by
Josh Cookson
Updated over a week ago
How can I make a Coopler my favourite worker?
Create groups of favourites to build relationships with your best performers
Written by
Josh Cookson
Updated over a week ago
How can I create and edit groups of workers?
When you employ many people, it’s a good idea to create groups of workers so you can send jobs to specific workers.
Written by
Josh Cookson
Updated over a week ago
Reviewing the hours that Cooplers submit
How can I review and approve the worked hours of Cooplers? Coople web platform.
Cooplers have to send their worked hours after every shift for your review. Approve, edit or report no shows.
Written by
Josh Cookson
Updated over a week ago
How long do I have to confirm a Coopler's hours?
Hiring companies should try and confirm a Coopler's hours as quickly as possible.
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Written by
Anastasiya Kryvonogykh
Updated over a week ago
How can I use a QR code to register the working times of Cooplers?
Use a QR code to automatically register and approve the working hours of Cooplers.
Written by
Josh Cookson
Updated over a week ago
Rating Cooplers
What does the star rating stand for?
The star rating makes it easier for comanies to select the right Cooplers
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Written by
Anastasiya Kryvonogykh
Updated over a week ago
Settings
How to change your cancellation handling settings (web only)
Decide if and how the platform can automatically hire replacements for you if a worker cancels a shift.
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Written by
Julie Freeman
Updated over a week ago
How to change your automatic search expansion settings (web only)
Learn how to control what happens to your private jobs when no workers are available.
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Written by
Julie Freeman
Updated over a week ago
Invoices and billing
What is the minimum wage in hospitality based on the N-CLA?
In this article you will find out which minimum wages apply based on the N-CLA.
Written by
Josh Cookson
Updated over a week ago
What are the minimum wages subject to the CBA Staff Leasing?
In this article, you will find out which minimum wages apply based on the CBA Staff Leasing.
Written by
Josh Cookson
Updated over a week ago
How can I add a Purchase Order Number (PO number)?
Add a purchase order number when you create a job to track your invoices.
Written by
Josh Cookson
Updated over a week ago
Coople for Business App
How can I hire Cooplers? Coople for Business App
Hire as soon as you start receiving applications to secure our top performers.
Written by
Josh Cookson
Updated over a week ago
How can I get the Coople for Business App?
The Coople for Business App is available in Switzerland and in the UK.
Written by
Josh Cookson
Updated over a week ago
How can I create a job? Coople for Business App.
Create jobs while you’re on the move with the Coople for Business App.
Written by
Josh Cookson
Updated over a week ago
How can I use templates to post a job? Coople for Business App
All templates you create on the web platform are also available on mobile.
Written by
Josh Cookson
Updated over a week ago
How can I edit a live job? Coople for Business App
You can edit a live job to add shifts, change the date, times and number of workers you need.
Written by
Josh Cookson
Updated over a week ago
How can I invite a group of workers to a job? Coople for Business
Creating groups help you invite pools of workers to a job.
Written by
Josh Cookson
Updated over a week ago
How can I stop hiring for a job? Coople for Business App
Stop receiving applications for a job when you have enough applicants.
Written by
Josh Cookson
Updated over a week ago
How can I review and approve the working hours of Cooplers? Coople for Business App.
Cooplers have to send their worked hours after every shift for your review. Approve, edit and report no shows.
Written by
Josh Cookson
Updated over a week ago
Frequently Asked Questions
Emergency organisation in your company
In the event of an emergency, quick action and good preparation are essential.
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Written by
Julie Freeman
Updated over a week ago
What are Coople’s cancellation policies and notice periods?
Should you wish to end the cooperation with a Coopler, there are certain rules and regulations you need to be aware of.
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Written by
Julie Freeman
Updated over a week ago
How much does it cost to hire a Coopler?
When you create a job, we show you an estimated price that includes wages and our fee. We will send the final price in your invoice.
Written by
Josh Cookson
Updated over a week ago
Vital safety rules for companies and their employees
Find out which safety regulations need to be implemented within your company.
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Written by
Julie Freeman
Updated over a week ago
What happens once I publish a job?
As soon as a company has published a job, all suitable Coopers can apply for it via the Coople Jobs App
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Written by
Anastasiya Kryvonogykh
Updated over a week ago
Nobody is applying for my job. What can I do?
Try these tactics to make your job more popular
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Written by
Anastasiya Kryvonogykh
Updated over a week ago
I've created a job, but now I need more Cooplers, what do I do?
You can 'over-hire' for a job if you require more Cooplers than you initially anticipated
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Written by
Anastasiya Kryvonogykh
Updated over a week ago
How do I know who is turning up for a job?
Overview of who is turning up for a job quickly and simply
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Written by
Anastasiya Kryvonogykh
Updated over a week ago
What do I do if a Coopler drops out unexpectedly?
We can help employers if a Coopler drops out before a job
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Written by
Anastasiya Kryvonogykh
Updated over a week ago
The Coopler never showed up. What do I do?
That's why we make sure every Coopler knows how important it is to show up to work
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Written by
Anastasiya Kryvonogykh
Updated over a week ago
The Coopler and I disagree over the hours they worked - what should I do?
Employers can edit the hours via the review hours screen
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Written by
Anastasiya Kryvonogykh
Updated over a week ago
Is it possible to talk to Coopler before hiring them?
Employers can see a Cooplers contact details - making it easy to get in touch if you need to
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Written by
Anastasiya Kryvonogykh
Updated over a week ago
How do I report an occupational accident involving a Coopler?
We ask the hiring company to contact us immediately if an accident has occurred at work.
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Written by
Anastasiya Kryvonogykh
Updated over a week ago