Help for companies - Switzerland | Coople Help Center

Getting started

Who are Cooplers?

Cooplers are our flexible workers - people who use our platform to find work

A

Written by Anastasiya Kryvonogykh
Updated over a week ago

How to make the most of Coople for Business

A guide to using Coople for Business. Choose, hire and manage flexible workers from a single platform.

Written by Carlota Calderon
Updated this week

Creating a job

How can I create, edit and delete a job template?

You can manage your saved templates from the Coople Web Platform.

Written by Carlota Calderon
Updated this week

How can I create a job?

Create a job with all the information you need to attract the right candidates.

Written by Carlota Calderon
Updated this week

What do the different job profiles mean? Do I need to choose one when creating a job?

Assigning job profiles when creating a job ensures finding the right people for your work

A

Written by Anastasiya Kryvonogykh
Updated over a week ago

What are job profiles and experience levels?

Job profiles describe the positions you need to fill in. They help Coople connect you with the right workers.

Written by Carlota Calderon
Updated this week

What are recommended wages?

Employers can use the recommended wage as a guide for how much to pay per hour

A

Written by Anastasiya Kryvonogykh
Updated over a week ago

How can allowences be added?

Employers can provide additional allowances to Cooplers when creating a job

A

Written by Anastasiya Kryvonogykh
Updated over a week ago

Managing a job

How can I edit a live job?

You can edit a live job to add shifts, change the date, times and number of workers you need.

Written by Carlota Calderon
Updated this week

Managing Cooplers

Can I save my favourite Cooplers?

Employers can save favourite Cooplers and send them job requests directly

A

Written by Anastasiya Kryvonogykh
Updated this week

What are the different worker groups for?

Thanks to the worker group function you can send your job assignment directly to a specific group of people when creating a new job

A

Written by Anastasiya Kryvonogykh
Updated this week

Rating Cooplers

What does the star rating stand for?

The star rating makes it easier for comanies to select the right Cooplers

A

Written by Anastasiya Kryvonogykh
Updated over a week ago

Invoices and billing

How can I add a Purchase Order Number (PO number)?

Add a purchase order number when you create a job to track your invoices.

Written by Carlota Calderon
Updated this week

Coople for Business App

How can I get the Coople for Business App?

The Coople for Business App is available in Switzerland and in the UK.

Written by Carlota Calderon
Updated this week

How can I create a job? Coople for Business App.

Create jobs while you’re on the move with the Coople for Business App.

Written by Carlota Calderon
Updated this week

How can I use templates to post a job? Coople for Business App

All templates you create on the web platform are also available on mobile.

Written by Carlota Calderon
Updated this week

How can I edit a live job? Coople for Business App

You can edit a live job to add shifts, change the date, times and number of workers you need.

Written by Carlota Calderon
Updated this week

Frequently Asked Questions

How much does it cost to hire a Coopler?

The hourly wage of a Coopler is determined by the company

A

Written by Anastasiya Kryvonogykh
Updated over a week ago

What happens once I publish a job?

As soon as a company has published a job, all suitable Coopers can apply for it via the Coople Job App

A

Written by Anastasiya Kryvonogykh
Updated over a week ago

Nobody is applying for my job. What can I do?

Try these tactics to make your job more popular

A

Written by Anastasiya Kryvonogykh
Updated over a week ago

I've created a job, but now I need more Cooplers, what do I do?

You can 'over-hire' for a job if you require more Cooplers than you initially anticipated

A

Written by Anastasiya Kryvonogykh
Updated over a week ago

How do I know who is turning up for a job?

Overview of who is turning up for a job quickly and simply

A

Written by Anastasiya Kryvonogykh
Updated over a week ago

What do I do if a Coopler drops out unexpectedly?

We can help employers if a Coopler drops out before a job

A

Written by Anastasiya Kryvonogykh
Updated over a week ago

The Coopler never showed up. What do I do?

That's why we make sure every Coopler knows how important it is to show up to work

A

Written by Anastasiya Kryvonogykh
Updated over a week ago

How long do I have to confirm a Coopler's hours?

Employers should try and confirm the hours as quickly as possible

A

Written by Anastasiya Kryvonogykh
Updated over a week ago

My job has finished early. What happens now?

If an employer's job finishes early, we only charged for the hours worked

A

Written by Anastasiya Kryvonogykh
Updated over a week ago

The Coopler and I disagree over the hours they worked - what should I do?

Employers can edit the hours via the review hours screen

A

Written by Anastasiya Kryvonogykh
Updated over a week ago

Is it possible to talk to Coopler before hiring them?

Employers can see a Cooplers contact details - making it easy to get in touch if you need to

A

Written by Anastasiya Kryvonogykh
Updated over a week ago

How do I report an accident?

We encourage employers to get in touch with us if there has been an accident on a job

A

Written by Anastasiya Kryvonogykh
Updated over a week ago