Watch: Cancelling a Shift If Plans Change
To remove a Coopler from a shift, you were previously required to contact us. To simplify this process, we’ve added an easy feature that lets you cancel a Coopler’s shift directly, up to 6 hours before the start of a shift.
How to cancel a shift with more than 6 hours’ notice (web platform only):
Open your job and hover over the shift you’d like to cancel.
An "Unassign" button will appear. Click on the button.
Select the shift(s) you’d like to unassign the worker from.
Click on “unassign”.
Select your reason for cancelling.
If you would like to delete the job entirely, navigate back to the job screen and click ‘Stop hiring’ in the top right corner. If you don’t do this, the job will remain open for other applicants.
Should you need to unhire a Coopler with less than 6 hours’ notice, you’ll still be required to contact our team. Please send a message via the chatbot located on the bottom right of your web platform.