Help for companies - UK

How can I create a business account with Coople?

Creating a business account is free and only takes a few minutes.

Written by Jessica Lee
Updated over a week ago

How to make the most of Coople for Business

A guide to using Coople for Business. Choose, hire and manage flexible workers from a single platform.

Written by Jessica Lee
Updated over a week ago

Who are Cooplers?

For employers, finding flexible staff is quick and easy on our platform.

Written by Josh Cookson
Updated over a week ago

What can I do to make my jobs more appealing and attract more applicants?

Find out how to optimise your jobs and increase your number of applicants.

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Written by Julie Freeman
Updated over a week ago

How can I create a job?

Create a job from the Coople Web Platform in minutes.

Written by Josh Cookson
Updated over a week ago

How can I create a job using templates?

Every time you publish a job, you can save it as a template. The jobs you publish are also saved as Recently created jobs.

Written by Josh Cookson
Updated over a week ago

How can I create, edit and delete a job template?

You can manage your saved templates from the Coople Web Platform.

Written by Josh Cookson
Updated over a week ago

How can I write job descriptions that attract the right talent?

Follow these tips to create jobs that attract top performers.

Written by Josh Cookson
Updated over a week ago

What happens once I publish a job?

Once employers post a job, all suitable Cooplers will be able to apply via the Coople Jobs App.

Written by Josh Cookson
Updated over a week ago

What are job profiles and experience levels?

Job profiles describe the positions you need to fill in. They help Coople connect you with the right workers.

Written by Josh Cookson
Updated over a week ago

What are recommended wages?

Employers can use the recommended wage as a guide for how much to pay per hour.

Written by Josh Cookson
Updated over a week ago

What does the allowances section do?

Employers can provide additional allowances to Cooplers when creating a job.

Written by Josh Cookson
Updated over a week ago

How can I edit a live job?

You can edit a live job to add shifts, change the date, times and number of workers you need.

Written by Josh Cookson
Updated over a week ago

How can I unassign a worker from a shift?

Learn how to cancel individual Cooplers from a shift with more than 48 hours’ notice.

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Written by Julie Freeman
Updated over a week ago

How can I add a shift to a live job?

You can always add shifts to a job after it's been published.

Written by Josh Cookson
Updated over a week ago

How can I stop hiring for a job?

Stop receiving applications for a job when you have enough applicants.

Written by Josh Cookson
Updated over a week ago

How can I hire Cooplers?

Hire as soon as you start receiving applications to secure our top performers.

Written by Josh Cookson
Updated over a week ago

How can I let the platform hire workers for me automatically?

Skip the hiring process and fill jobs instantly with our “auto-hire” feature.

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Written by Julie Freeman
Updated over a week ago

How do I remove a Coopler I already hired for a job?

Employers who accidentally hire a Coopler will need to get in touch with us.

Written by Josh Cookson
Updated over a week ago

How do I print a staff list?

We've made it easy for employers to print a staff list.

Written by Josh Cookson
Updated over a week ago

How can I make a Coopler my favourite worker?

Create groups of favourites to build relationships with your best performers

Written by Josh Cookson
Updated over a week ago

How can I create and edit groups of workers?

When you employ many people, it’s a good idea to create groups of workers so you can send jobs to specific workers.

Written by Josh Cookson
Updated over a week ago

How can I invite a group of workers to a job?

Creating groups help you invite pools of workers to a job.

Written by Josh Cookson
Updated over a week ago

How can I refer workers to Coople?

You can invite your own workers to join Coople and enjoy discounted rates when you hire them.

Written by Josh Cookson
Updated over a week ago

How can I use a QR code to register the working times of Cooplers?

Use a QR code to automatically register and approve the working hours of Cooplers.

Written by Josh Cookson
Updated over a week ago

How can I review and approve the worked hours of Cooplers? Coople web platform.

Cooplers have to send their worked hours after every shift for your review. Approve, edit or report no shows.

Written by Josh Cookson
Updated over a week ago

What does the star rating mean?

We've made it easy for employers to hire the right staff with our ratings.

Written by Josh Cookson
Updated over a week ago

How to change your cancellation handling settings (web only)

Decide if and how the platform can automatically hire replacements for you if a worker cancels a shift.

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Written by Julie Freeman
Updated over a week ago

How do I update my billing address?

Employers can update their billing address with a couple of clicks.

Written by Josh Cookson
Updated over a week ago

How do I delete my Coople account?

Employers will need to get in touch to delete their account.

Written by Josh Cookson
Updated over a week ago

How to change your automatic search expansion settings (web only)

Learn how to control what happens to your private jobs when no workers are available.

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Written by Julie Freeman
Updated over a week ago

How much does it cost to hire Cooplers?

When you create a job, we show you an estimated price that includes wages and our fee.

Written by Josh Cookson
Updated over a week ago

How can I add a Purchase Order Number (PO number)?

Add a purchase order number when you create a job to track your invoices.

Written by Josh Cookson
Updated over a week ago

How can I get the Coople for Business App?

The Coople for Business App is available in Switzerland and in the UK.

Written by Jessica Lee
Updated over a week ago

How can I create a job? Coople for Business App.

Written by Jessica Lee
Updated over a week ago

How can I use templates to post a job? Coople for Business App

All templates you create on the web platform are also available on mobile.

Written by Josh Cookson
Updated over a week ago

How can I edit a live job? Coople for Business App

You can edit a live job to add shifts, change the date, times and number of workers you need.

Written by Josh Cookson
Updated over a week ago

How can I invite a group of workers to a job? Coople for Business

Creating groups help you invite pools of workers to a job.

Written by Josh Cookson
Updated over a week ago

How can I hire Cooplers? Coople for Business App

Hire as soon as you start receiving applications to secure our top performers.

Written by Josh Cookson
Updated over a week ago

How can I review and approve the worked hours of Cooplers? Coople for Business App.

Cooplers have to send their worked hours after every shift for your review. Approve, edit and report no shows.

Written by Josh Cookson
Updated over a week ago

How can I offer allowances to Cooplers?

Employee allowances are a great idea to attract and retain employees.

Written by Josh Cookson
Updated over a week ago

What is the minimum duration of a job?

Employers will have their minimum job duration to 15 minutes.

Written by Josh Cookson
Updated over a week ago

I have a job that lasts for less than an hour. Do I have to pay for the full hour?

With Coople, employers only pay for the hours worked.

Written by Josh Cookson
Updated over a week ago

Nobody is applying for my job. What can I do?

We understand it can be frustrating for employers if nobody applies. Try these tactics to make your job more popular...

Written by Josh Cookson
Updated over a week ago

Is there a limit to how many jobs I can post?

Employers can post as many jobs as they like!

Written by Josh Cookson
Updated over a week ago

I forgot my password. What do I do?

Employers can reset their password with just a couple of clicks

Written by Josh Cookson
Updated over a week ago

I've created a job, but now I need more Cooplers, what do I do?

As an employer, you can 'over-hire' for a job if you require more Cooplers than you initially anticipated.

Written by Josh Cookson
Updated over a week ago

How do I know who is turning up for a job?

As an employer, you can get a full overview of who is turning up for a job quickly and simply.

Written by Josh Cookson
Updated over a week ago

What do I do if a Coopler drops out unexpectedly?

We can help employers if a Coopler drops out before a job.

Written by Josh Cookson
Updated over a week ago

The Coopler never showed up. What do I do?

We know employers don't want to be let down. That's why we make sure every Coopler knows how important it is to show up to work.

Written by Josh Cookson
Updated over a week ago

How long do I have to confirm a Coopler's hours?

Employers should try and confirm the hours as quickly as possible.

Written by Josh Cookson
Updated over a week ago

The Coopler and I disagree over the hours they worked - what should I do?

Employers can edit the hours via the review hours screen.

Written by Josh Cookson
Updated over a week ago

Is it possible to talk to Coopler before hiring them?

Employers can see a Cooplers contact details - making it easy to get in touch if you need to.

Written by Josh Cookson
Updated over a week ago

How do I report an accident?

We encourage employers to get in touch with us if there has been an accident on a job.

Written by Josh Cookson
Updated over a week ago