Help for companies - UK

Coople Hire: How do I review worker hours?

With Coople hire you can confirm, adjust and reject your workers' hours on the go

Written by Josh Cookson
Updated over a week ago

Coople Hire: How do I review and hire applicants?

Coople Hire allows you to easily review applicants' previous ratings and CV and hire them on the go

Written by Josh Cookson
Updated over a week ago

Coople Hire: How do I create a job using a template?

Coople Hire allows you to effortlessly create jobs on the go by using your saved templates

Written by Josh Cookson
Updated over a week ago

How do I create a job?

With Coople, you can post a job in just a few clicks.

Written by Josh Cookson
Updated over a week ago

Coople Hire: How do I create a new job?

If you want to create a job from scratch without using templates, just follow these simple step.

Written by Josh Cookson
Updated over a week ago

How do I create and edit templates?

With Coople you can easily create and edit job templates

Written by Josh Cookson
Updated over a week ago

What are the different worker groups for?

If you're an employer, you may have noticed the 'My Cooplers' page is divided into different categories.

Written by Josh Cookson
Updated over a week ago

How do I edit a live job?

If your requirements change, you can edit a job, even after it’s posted

Written by Josh Cookson
Updated over a week ago

How do I use tags and projects?

Employers can make finding jobs simpler and quicker by using tags.

Written by Josh Cookson
Updated over a week ago

What happens once I publish a job?

Once employers post a job, all suitable Cooplers will be able to apply via the Coople app.

Written by Josh Cookson
Updated over a week ago

How much does it cost to hire someone?

With Coople, employers stay in control of how much they pay per hour.

Written by Josh Cookson
Updated over a week ago

What does the star rating mean?

We've made it easy for employers to hire the right staff with our ratings.

Written by Josh Cookson
Updated over a week ago

I need to submit a PO number. What do I do?

Employers can use our handy form to submit their PO numbers

Written by Josh Cookson
Updated over a week ago

How do I print a staff list?

We've made it easy for employers to print a staff list.

Written by Josh Cookson
Updated over a week ago

How do I report an accident?

We encourage employers to get in touch with us if there has been an accident on a job.

Written by Josh Cookson
Updated over a week ago

How do I remove a Coopler I already hired for a job?

Employers who accidentally hire a Coopler will need to get in touch with us.

Written by Josh Cookson
Updated over a week ago

Can I cancel a job?

Employers will need to notify us directly to cancel a job.

Written by Josh Cookson
Updated over a week ago

I have a job that lasts for less than an hour. Do I have to pay for the full hour?

With Coople, employers only pay for the hours worked.

Written by Josh Cookson
Updated over a week ago

What is the minimum duration of a job?

Employers will have their minimum job duration to 15 minutes.

Written by Josh Cookson
Updated over a week ago

My job has finished early. What happens now?

If an employer's job finishes early, we only charged for the hours worked.

Written by Josh Cookson
Updated over a week ago

How do I request specific Cooplers for a job?

Employers can request specific Cooplers for a shift in seconds...

Written by Josh Cookson
Updated over a week ago

Nobody is applying for my job. What can I do?

We understand it can be frustrating for employers if nobody applies. Try these tactics to make your job more popular...

Written by Josh Cookson
Updated over a week ago

What is the replicate button and how does it work?

Using the replicate button makes creating additional shifts easy for employers.

Written by Josh Cookson
Updated over a week ago

How do I delete my Coople account?

Employers will need to get in touch to delete their account.

Written by Josh Cookson
Updated over a week ago

How do I update my billing address?

Employers can update their billing address with a couple of clicks.

Written by Josh Cookson
Updated over a week ago

Is there a limit to how many jobs I can post?

Employers can post as many jobs as they like!

Written by Josh Cookson
Updated over a week ago

I've created a job, but now I need more Cooplers, what do I do?

As an employer, you can 'over-hire' for a job if you require more Cooplers than you initially anticipated.

Written by Josh Cookson
Updated over a week ago

What does the allowances section do?

Employers can provide additional allowances to Cooplers when creating a job.

Written by Josh Cookson
Updated over a week ago

What are recommended wages?

Employers can use the recommended wage as a guide for how much to pay per hour.

Written by Josh Cookson
Updated over a week ago

How do I know who is turning up for a job?

As an employer, you can get a full overview of who is turning up for a job quickly and simply.

Written by Josh Cookson
Updated over a week ago

How do I stop hiring for a job?

Employers can stop hiring by heading to three dots beside the job on your calendar.

Written by Josh Cookson
Updated over a week ago

The Coopler and I disagree over the hours they worked - what should I do?

Employers can edit the hours via the review hours screen.

Written by Josh Cookson
Updated over a week ago

How long do I have to confirm a Coopler's hours?

Employers should try and confirm the hours as quickly as possible.

Written by Josh Cookson
Updated over a week ago

How do I confirm the Coopler’s working hours?

We encourage all employers to confirm a Coopler's working hours as quickly as possible.

Written by Josh Cookson
Updated over a week ago

What do the different job roles mean? Do I need to choose one when creating a job?

Employers can find staff quickly and easily by assigning job roles when creating a job.

Written by Josh Cookson
Updated over a week ago

The Coopler never showed up. What do I do?

We know employers don't want to be let down. That's why we make sure every Coopler knows how important it is to show up to work.

Written by Josh Cookson
Updated over a week ago

What do I do if a Coopler drops out unexpectedly?

We can help employers if a Coopler drops out before a job.

Written by Josh Cookson
Updated over a week ago

Is it possible to talk to Coopler before hiring them?

Employers can see a Cooplers contact details - making it easy to get in touch if you need to.

Written by Josh Cookson
Updated over a week ago

Can I save my favourite Cooplers?

Employers can save favourite Cooplers and send them job requests directly.

Written by Josh Cookson
Updated over a week ago

I forgot my password. What do I do?

Employers can reset their password with just a couple of clicks

Written by Josh Cookson
Updated over a week ago