How are your costs calculated?

Coople offers full cost transparency. When you open a shift’s cost breakdown, you can see every individual cost component. This article explains what each component means.

All costs are calculated based on the following principle:

Example: With a gross hourly wage of CHF 20.– and a factor of 1.43, the total cost is CHF 28.60 per hour.

The gross hourly wage includes the base wage plus all wage components owed by law and contract:

Base wage: the hourly wage according to the applicable collective labour agreement (CLA). It depends on the job title, wage class, and work location.

Public holiday compensation: pro-rated compensation for statutory public holidays. The amount depends on the applicable CLA (for example 2.27% under the L-CLA or 3.2% under the P-CLA).

Holiday pay: pro-rated holiday compensation per hour. Under the P-CLA this is 8.33% (age 20–49) or 10.6% (under 20 or over 50). Under the L-CLA it is a flat 10.65%.

13th salary: equals 8.33% on the sum of base wage, public holiday compensation, and holiday pay.

Calculation example (P-CLA)*

*The composition and calculation of the gross hourly wage depends on the applicable CLA and may therefore vary.

The applicable company rules and CLA provisions regarding shift work and ongoing Sunday work remain reserved. Their rules on wage supplements also apply to staff supplied by Coople. The hiring company is obliged to inform Coople about any differing rules.

Supplements apply when a shift falls into specific time windows or when working time limits are exceeded. For each time segment, only the highest applicable supplement is charged.

Night work (25%) – for work during statutory night hours (typically 23:00–06:00, may vary based on company rules).

Sunday work (50%) – for work between Saturday 23:00 and Sunday 23:00. The rules depend on the applicable CLA.

Public holidays (50%) – for work on statutory public holidays under the applicable CLA.

Overtime (25%) – when daily working time exceeds 9.5 hours (P-CLA) or 12 hours (L-CLA), or when weekly working time exceeds 45 hours (P-CLA) or 50 hours (L-CLA).

In addition to wages and supplements, your total cost includes social insurance contributions and a platform fee.

As the staffing provider, Coople is the employer and must pay legally required social insurance contributions. These are applied to the total wage and include: AHV/IV/EO, ALV, AHV admin fees, FAK employer, CLA contribution, UVG, and BVG (occupational pension). Coople also covers continued salary payments in the event of illness or accident for all supplied staff.

The platform fee covers Coople services, from recruitment and assignment planning to payroll processing. The amount depends on the worker pool — external workers (from the Coople network) are subject to the standard fee, payrolling workers (employed and billed through Coople) receive a reduced fee, and internal workers (from your own network) have a fee setup that depends on your platform solution.

In Switzerland, many industries and professions are governed by collective labour agreements (CLAs). These are agreements between employer associations and unions that regulate minimum wages, working hours, supplements, and holiday entitlement.

Coople automatically determines the applicable CLA based on the job title and work location, and calculates all costs accordingly. Coople currently supports the P-CLA (staff leasing) and the L-CLA (hospitality); additional CLAs may be added over time.

Our system ensures compliance with the statutory minimum wage and guides you directly to the permitted amount.

For unfilled shifts, a wage range is shown because the worker’s age and wage class can only be determined once the shift is filled. The displayed range covers the minimum to maximum possible amount, giving you reliable guidance in advance. As soon as workers are assigned, you will see the exact costs.

If you have questions about your cost breakdown or about minimum wage rules for a specific shift, please contact Coople Support. They can explain which CLA applies and how the costs are calculated.