Frequently asked questions
By Jenny and 2 others3 authors43 articles
- Termination of an employment contract—what do I have to know?
- Care allowance for children with a serious health condition
- What is maternity allowance (maternity leave) and who is entitled to it?
- What is the fund for loss of earned income for service assignments, e.g. military?
- Paternity allowance (paternity leave) / compensation for the child mother's wife (same-sex marriage)
- I have a foreign nationality and would like to work via Coople. What do I have to consider?
- Am I entitled to family allowance, and how can I get it?
- How to keep track of your pending applications
- As a Coopler, how much money am I entitled to for my further education and how can I apply for it?
- What are system emails and why can’t I unsubscribe from them?
- Current social security deductions from your wage
- How old do I have to be to work through Coople?
- How does accident insurance work at Coople?
- How can I view and apply for jobs I've marked as “not interested”?
- How can I customise the notifications and emails I receive as a worker?
- I had an accident. What do I have to do?
- What are my sickness benefits at Coople?
- Refund of OASI (AHV) contributions
- Why can’t I see the Coople Jobs App?
- Why can’t I sign into my Coople Jobs App?
- When do I get feedback on open applications?
- Who decides if I am hired for a job?
- Coople’s zero tolerance policy for gross misconduct
- How long does it take until I get hired for the first time?
- My account has been deactivated. What shall I do?
- What to do in an emergency
- I would like to delete my Coople account. How can I do that?
- I'm receiving unemployment benefits and am enrolled at the RAV. Where can I declare that?
- What do I do if my QR code isn’t scanning?
- How can I change my email address as a worker?
- What are temporary jobs and how can I apply for them?
- Allowance for working pensioners - what you need to know about the OASI deduction
- Which benefits am I entitled to as a Coopler?
- How can I record video interviews as part of my job applications?
- What is the withholding tax?
- Entitlement and application for maternity/paternity allowance
- How do I apply for loss of earnings for short absences?
- What is my holiday entitlement and how do I apply for paid time off?
- How to request vacation or short absences while working at Coople
- What is holiday pay accural and when does it apply at Coople?
- What is the AHV number and why does Coople need it?
- How many hours can I work per week as a Coopler, and what are the rules on breaks and rest periods?
- Why is my address important and how do I keep it up to date?