Frequently asked questions
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Termination of an employment contract—what do I have to know?
Care allowance for children with a serious health condition
What is maternity allowance (maternity leave) and who is entitled to it?
What is the fund for loss of earned income for service assignments, e.g. military?
Paternity allowance (paternity leave) / compensation for the child mother's wife (same-sex marriage)
I have a foreign nationality and would like to work via Coople. What do I have to consider?
Am I entitled to family allowance, and how can I get it?
How to keep track of your pending applications
As a Coopler, how much money am I entitled to for my further education and how can I apply for it?
What are system emails and why can’t I unsubscribe from them?
Current social security deductions from your wage
How old do I have to be to work through Coople?
How is my accident insurance (occupational or non-occupational) at Coople regulated?
How can I view and apply for jobs I've marked as “not interested”?
How can I customise the notifications and emails I receive as a worker?
I don't have an OASI (AHV) number. What can I do?
I had an accident. What do I have to do?
What is my daily allowance insurance with Coople? How can I get illness benefits?
Refund of OASI (AHV) contributions
Why can’t I see the Coople Jobs App?
Why can’t I sign into my Coople Jobs App?
When do I get feedback on open applications?
Who decides if I am hired for a job?
Coople’s zero tolerance policy for gross misconduct
How long does it take until I get hired for the first time?
My account has been deactivated. What shall I do?
What to do in an emergency
I would like to delete my Coople account. How can I do that?
I'm receiving unemployment benefits and am enrolled at the RAV! Where can I declare that?
What do I do if my QR code isn’t scanning?
I am sick. What do I have to do?
How can I change my email address as a worker?