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Help for Cooplers - Switzerland
From applying for a job to submitting your hours and beyond - find all the help you need right here.
JN
What is withholding tax?
CORONA VIRUS GUIDELINES
How can I create a worker account with Coople?
I have not received an email to activate my account. What should I do?
What information do I need to provide to work with Coople?
What identification documents does Coople need from me?
How do I create a great profile?
How can I upload documents to my profile?
How can I upload a photo to my profile?
How can I upload my CV?
How to write the perfect CV for Coople
How can I enter my bank details?
How can I create a great ‘About me’ section?
Where can I add my language skills?
How can I choose job profiles and experience levels?
How can I add my experience level to a job profile?
How to search for jobs with the Coople Jobs App?
How can I apply for jobs from the Coople Jobs App?
Which sectors can you find the most jobs in right now?
When will my job profiles be reviewed?
How can I prepare for my job?
How can I get hired instantly for jobs without applying?
How can I get my first job with Coople?
Apply for jobs often
How can I withdraw my application for a job?
Where can I find the dress code of an operation?
What is Coople's strike policy?
How can I cancel a job or a shift after I've been hired?
Who should I contact if I am late for an assignment?
How are job contracts being handled?
How do I share my Coople Job with my friends?
How can I send my working hours to get paid?
How can I register my working hours using a QR code?
How can I send my working hours manually?
How do I change my hours before submitting them?
What happens if I forget to submit my hours?
When will I get paid?
What is on my payslip?
How can I launch an appeal after getting a strike or account suspension?
How can I remove strikes from my account?
Why is my break not included in my salary?
Your occupational benefit plan (BVG) with Coople
Termination of an employment contract—what do I have to know?
Care allowance for children with a serious health condition
What is maternity allowance (maternity leave) and who is entitled to it?
What is the fund for loss of earned income for service assignments, e.g. military?
Paternity allowance (paternity leave) / compensation for the child mother's wife (same-sex marriage)
I have a foreign nationality and would like to work via Coople. What do I have to consider?
Am I entitled to family allowance, and how can I get it?
How to keep track of your pending applications
As a Coopler, how much money am I entitled to for my further education and how can I apply for it?
What are system emails and why can’t I unsubscribe from them?
Current social security deductions from your wage
How old do I have to be to work through Coople?
How is my accident insurance (occupational or non-occupational) at Coople regulated?
How can I view and apply for jobs I've marked as “not interested”?
How can I customise the notifications and emails I receive as a worker?
I don't have an OASI (AHV) number. What can I do?
I had an accident. What do I have to do?
What is my daily allowance insurance with Coople? How can I get illness benefits?
Refund of OASI (AHV) contributions
Why can’t I see the Coople Jobs App?
Why can’t I sign into my Coople Jobs App?
When do I get feedback on open applications?
Who decides if I am hired for a job?
Coople’s zero tolerance policy for gross misconduct
How long does it take until I get hired for the first time?
My account has been deactivated. What shall I do?
What to do in an emergency
I would like to delete my Coople account. How can I do that?
I'm receiving unemployment benefits and am enrolled at the RAV! Where can I declare that?
What do I do if my QR code isn’t scanning?
I am sick. What do I have to do?
How can I change my email address as a worker?