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Help for Cooplers - Switzerland
From applying for a job to submitting your hours and beyond - find all the help you need right here.
AJWhat is withholding tax?
CORONA VIRUS GUIDELINES
How can I create a worker account with Coople?
I have not received an email to activate my account. What should I do?
What information do I need to provide to work with Coople?
What identification documents does Coople need from me?
How do I create a great profile?
How can I upload documents to my profile?
How can I upload a photo to my profile?
How can I upload my CV?
How to write the perfect CV for Coople
How can I enter my bank details?
How can I create a great ‘About me’ section?
Where can I add my language skills?
How can I choose job profiles and experience levels?
How can I add my experience level to a job profile?
How to search for jobs with the Coople Jobs App?
How can I apply for jobs from the Coople Jobs App?
Which sectors can you find the most jobs in right now?
How can I get hired instantly for jobs without applying?
When will my job profiles be reviewed?
How can I prepare for my job?
How can I get my first job with Coople?
Apply for jobs often
How can I withdraw my application for a job?
Where can I find the dress code of an operation?
What is Coople's strike policy?
How can I cancel a job or a shift after I've been hired?
Who should I contact if I am late for an assignment?
How are job contracts being handled?
How do I share my Coople Job with my friends?
How can I send my working hours to get paid?
How can I register my working hours using a QR code?
How can I send my working hours manually?
How do I change my hours before submitting them?
What happens if I forget to submit my hours?
When will I get paid?
What is on my payslip?
How can I launch an appeal after getting a strike or account suspension?
How can I remove strikes from my account?
Why is my break not included in my salary?
Your occupational benefit plan (BVG) with Coople
Paternity allowance (paternity leave) / compensation for the child mother's wife (same-sex marriage)
Care allowance for children with a serious health condition
Current social security deductions from your wage
How old do I have to be to work through Coople?
What is the fund for loss of earned income for service assignments, e.g. military?
Termination of an employment contract—what do I have to know?
As a Coopler, how much money am I entitled to for my further education and how can I apply for it?
I have a foreign nationality and would like to work via Coople. What do I have to consider?
Am I entitled to family allowance, and how can I get it?
How to keep track of your pending applications
What are system emails and why can’t I unsubscribe from them?
What is maternity allowance (maternity leave) and who is entitled to it?
How can I view and apply for jobs I've marked as “not interested”?
How is my accident insurance (occupational or non-occupational) at Coople regulated?
How can I customise the notifications and emails I receive as a worker?
I don't have an OASI (AHV) number. What can I do?
I had an accident. What do I have to do?
What is my daily allowance insurance with Coople? How can I get illness benefits?
Refund of OASI (AHV) contributions
Why can’t I see the Coople Jobs App?
Why can’t I sign into my Coople Jobs App?
When do I get feedback on open applications?
Who decides if I am hired for a job?
Coople’s zero tolerance policy for gross misconduct
How long does it take until I get hired for the first time?
My account has been deactivated. What shall I do?
What to do in an emergency
I would like to delete my Coople account. How can I do that?
I'm receiving unemployment benefits and am enrolled at the RAV! Where can I declare that?
What do I do if my QR code isn’t scanning?
I am sick. What do I have to do?