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Adding and managing venues

Venues are the work locations you set up once and then pick when creating a shift. Add and manage them under Organisation Settings → Venues.

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Written by Carla

⚠️ This article is for the new version of the platform ⚠️
If you are on the old version of the platform, you can find relevant articles here.

Finding your venues

Open Settings from the icon in the top-right corner, then go to the Venues tab. You'll see all the venues across your workspaces, each with its name, workspace, type, country and address (plus the meeting point, if you've added one). Use the search to find a venue by name, or the country, type and workspace filters to narrow the list.


Adding a venue

Click Add Venue to open the venue panel and fill in:

  • Workspace – which workspace this venue belongs to. You set this when adding the venue; it can't be changed later.

  • Venue name – a name for your own reference. It's for internal use and isn't shown to workers.

  • Venue type – what kind of location it is (for example restaurant, warehouse or airport). Start typing to search the list.

  • Address – start typing and pick the address; the street, city, postcode and country fill in automatically. Unlike the venue name, the address is shown to workers, so they know where to go.

  • Parking on-site – whether there's no parking, paid parking, or free parking.

  • Meeting point instructions (optional) – where workers should meet when they arrive.

Click Save to create the venue. It's then available whenever you create a shift.


Editing a venue

Click a venue in the list – or use the three-dot menu and choose Edit – to open it, make your changes, and click Save. The workspace a venue belongs to is fixed and can't be changed after it's created.


Using a venue when creating a shift

When you create a shift, choose the location from the venue dropdown. If the one you need isn't there yet, use Add venue right inside the dropdown to create it on the spot – without leaving the shift you're setting up.

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