⚠️ This article is for the new version of the platform ⚠️ |
What internal workers are
Internal workers are your own employees – you plan them through Coople like any shift, but they're employed and paid by you, not by Coople. They sit in your internal pool, separate from external Cooplers.
Inviting your team
Go to Workers and open your internal pool (use the Workspace / Organisation toggle to find the right one).
Click Invitation link.
Click Generate link to create a shareable link – copy it, or use Show QR code to share a scannable code instead.
Send the link or QR code to the people you want to add.
Each person opens it, registers in the Coople app, and is added to your internal pool as an internal worker. You can reuse the same link for everyone – it doesn't expire.
Approving join requests
When someone joins through the link, they appear in the pool as a pending request. Review each one and click Accept to add them, or Decline to turn them down. They're notified either way.
Sharing an internal pool
Internal pools can be shared across your organisation, so the same people are available in more than one workspace:
Share a workspace pool – share your workspace's internal pool with other workspaces in your organisation.
Create an organisation-level pool – as an Organisation Admin, create an internal pool for the whole organisation, manage it in one place, and share it with the workspaces you choose. Use the Workspace / Organisation toggle at the top to switch between the two levels.
A shared pool can only be edited where it originates – the workspace or organisation that created it. In the workspaces it's shared to, it's available to use but read-only.
Removing an internal worker
To take someone out of the pool, hover over their row and click Remove, then confirm. If they're also in another of your internal pools, they keep their internal-worker status; if this was their last internal pool, they lose that status but remain available to you as a Coopler.