We hate to see you go and are saddened of your decision to leave the Coople community. Therefore, we're always there to listen to your feedback, which can be considered during product development.

If we can't change your mind, you can of course delete or deactivate your Coople-account through the Coople-app.

When deactivating your Coople-account, the job queries are turned off and you won't be receiving any e-mail notifications anymore. With this options, your reviews by the companies are preserved, so if you choose to continue using the Coople-app in the near future.

When deleting your Coople-account, all data is irreversibly deleted, provided that you have never completed a job before. In case you have completed a job at Coople, we are legally and fiscally obligated to save all data concerning your jobs and the according compensation - including the account holder's personal information - in accordance with the privacy policy for at least 5 years. Subsequently, this information will be irreversibly deleted as well.

If you wish to delete your Coople-account you can simply do this through the Coople-app. If you have no active assignments, meaning you're not currently hired, click on the app settings ("App-Einstellungen"). There you need to enter your e-mail address and passwords, before clicking on delete my account ("Mein Konto löschen")

If you have any active applications or are still hired at a job and still want to delete your account, contact us please, so we can help you.

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