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All CollectionsHelp for companies - UKReviewing the hours that Cooplers submit
How can I use a QR code to register the working times of Cooplers?
How can I use a QR code to register the working times of Cooplers?

Use a QR code to automatically register and approve the working hours of Cooplers.

Josh from Customer Service avatar
Written by Josh from Customer Service
Updated over 2 years ago

You can set up a QR code system to automatically register and approve the check in and check out times of your Cooplers.

With this system, you can print or display a QR code on a digital device. Cooplers will have to scan it when they arrive and when they leave work. We will register their working times automatically and approve them.

Another option is to ask Cooplers to show you a QR code on their Coople Job App when they start and finish their shift.

This option can save you a lot of time reviewing hours. It will also help avoid mistakes that can result in disagreements over the worked time.

If you would like to use this method to register and approve working times, please talk to your account manager.

Getting a QR code

You can only get a QR code from the Coople Web Platform

  1. Go to Jobs.

  2. Click on Check in/out code.

  3. Save the code and print it or display it on a digital device.

Be prepared to ask Cooplers to scan their QR code at the start or end of their shift. If they forget to report their hours with a QR code, we will report them automatically for them six hours after the end of their shift.

You will have to review and approve their hours manually.

Scanning a QR code

You can only scan a QR code from the Coople for Business App

  1. Tap on Dashboard.

  2. Tap on the QR code icon.

  3. This will open a QR code scanner.

Be prepared to ask Cooplers to show their QR code at the start or end of their shift. If they forget to report their hours with a QR code, we will report them automatically for them six hours after the end of their shift.

You will have to review and approve their hours manually

Monitoring working times with a QR code

Even though you don’t need to review and approve working hours when Cooplers use a QR code to report them, you can still view their check in and check out times.

  1. Open an active job that has started.

  2. See the check in time of workers who have used the QR code at the start of their shift.

  3. See the check out time off workers who have used the QR code at the end of their shift.

Other statuses for working hours that you can see are:

  • Hours pending: the worker needs to send their worked hours. If they don’t do so within the 6 hours after the end of their shift, we will send report them automatically.

  • Unreported: this is the status you see when we have reported the hours automatically because the Coopler forgot or wasn’t able to do so.

  • Review hours: the worker has sent their hours manually and you need to review them.

  • Approved: this is the status you see after you have approved the working hours.

Rating Cooplers

After the worker's last shift in the job, you will be asked to give them a rating out of four stars:

One star- very poor

Two star- below average

Three star- good

Four star- amazing

Please make sure you complete this step. It rewards good work and helps great Cooplers find more jobs in the future.

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