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How can I remove strikes from my account?
How can I remove strikes from my account?

Work 8 shifts, without being late, and we’ll remove 1 strike from your account.

Josh from Operations avatar
Written by Josh from Operations
Updated over a week ago

Coople’s strike policy allows you to cancel shifts without any penalty within a reasonable timeframe. The closer you get to the shift start time, the more strikes you will get in your account. When you reach three strikes or don’t turn up for work without notice (no-show), we will suspend your account immediately.

If you have less than 3 strikes in your account, you can remove them one by one. All you have to do is work 8 shifts without being late. Once the companies you’ve worked for approve your working hours, we will automatically remove one of your strikes.

It’s important that you don’t get any new strikes while you’re completing these 8 shifts to get one strike removed. If you cancel a shift too late and get a strike, we will reset the counter from those 8 shifts back to zero.

Check your progress

  1. Open the Coople Jobs App.

  2. Tap on Account.

  3. If you have at least one strike, it will be visible right at the top of your screen below your name.

  4. Tap on the strike section for more detailed information.

You will see your current amount of strikes and the number of shifts you’ve completed to get rid of one of those strikes.

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