Coople

You can send your working hours manually after your shift or use a QR code to register your hours automatically.

How can I send my working hours to get paid?

You can register your working hours by scanning or showing a QR on your phone. Always ask your hiring manager.

How can I register my working hours using a QR code?

You can check in and check out manually from the Coople Jobs App.

How can I send my working hours manually?

If you’ve worked more (or less) hours than planned, make sure you edit them on the app before submitting them.

How do I change my hours before submitting them?

If you don’t report your hours within six hours after the end of your shift, we’ll submit them automatically for you.

What happens if I forget to submit my hours?

Cooplers in Switzerland receive their salary monthly, on the 5th working day of the month.

When will I get paid?

The payslip provides information about your salary, all social security and additional benefits.

What is on my payslip?

If you disagree with our decision to add strikes after a shift cancellation or to  suspend your account,  please launch an appeal.

How can I launch an appeal after getting a strike or account suspension?

Work 8 shifts, without being late, and we’ll remove 1 strike from your account.

How can I remove strikes from my account?

Why is my break not included in my salary?

Here we explain how the occupational benefit scheme is regulated if you work for one or more companies via Coople.

Your occupational benefit plan (BVG) with Coople

Josh from Customer Service

Norman E.

After the job

Find answers and get help from Intercom Support and Community Experts

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