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All CollectionsHelp for Cooplers - UKConfirming your right to work
Right to Work check for non-UK / non-Irish nationals
Right to Work check for non-UK / non-Irish nationals

We need to verify your Right to Work before you get hired and paid.

Josh from Customer Service avatar
Written by Josh from Customer Service
Updated over a month ago

Prove your Right to Work as a non-UK / non-Irish national

  1. Prepare your documents

We need to verify all these documents:

  • Your passport or national ID

  • Your Right to Work document. This is your government ‘share code’ that proves your Right to Work.

If you're under 18, we unfortunately won't be able to hire you. Please come back after your 18th birthday!

A share code is a unique code used to prove your Right to Work in the UK for non-UK / non-Irish nationals. It is made of 9 alphanumeric characters like W33 P9K ZMH and lasts 30 days. You can generate your personal share code here.

When you’re done, please copy the share code. You will need to upload it to the app under the share code section.

Make sure you provide a government-issued share code and it has not expired (they expire within 30 days).


2. Complete your online Right to Work check

Please ensure you have a good internet connection, that the camera on your phone is clean with good lighting in the room, and follow the instructions carefully:

  • Please click on the link here to begin the Right to Work check.

  • You will be asked to capture a picture of your passport/ ID and face. Please note this will be in the form of a continuous recording.

  • We will ask you to upload your government-issued share code. You can generate your share code here.

  • If you are struggling to upload any documents, make sure you've selected the correct nationality.

These steps are vital for us to complete your Right to Work check.


What happens next?

  • A member of our team will verify your Right to Work details. This usually takes less than 24 hours during weekdays, and we'll send you an email once this is done. If your account has not been approved in 24 hours, please contact our Customer Support Team.

  • Please start applying for jobs right away as this will speed up the process of your documents being reviewed.

  • If we have any problems during the verification process, we'll get in touch via the app.

  • Once we verify your Right to Work, you will be able to start working.


Renewing your Right to Work

If you've been working with Coople already but your Right to Work has expired, you will need to re-submit your updated documents to be verified again:

  • In the Coople Jobs app, go to your Account > Right to Work (or follow this link).

  • You will be asked to upload another picture of your valid passport and follow the steps indicated by our verification provider, Verif. Please note this will be in the form of a continuous recording.

  • Submit a new government-issued share code. You can generate it through the Home Office’s Right to Work online service.

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