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How does Auto-Schedule work?

Turn on Auto-Schedule for an open shift, and eligible Cooplers in the pools you choose can hire themselves onto it instantly by tapping "Get hired" in the app – no review needed from you.

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Written by Carla

⚠️ This article is for the new version of the platform ⚠️
If you are on the old version of the platform, you can find relevant articles here.

Turning it on

When creating or editing an open shift, switch on Auto-schedule pool workers, then choose which pools are eligible under Select pools to auto-schedule from. You can only choose from the pools you've already made the shift visible to under "Who can apply" – or, if the shift is visible to all Cooplers, any of your pools. Internal and external pools can be mixed freely in both selections – they don't exclude each other.

Once it's on, the shift shows a small lightning bolt icon in your Planner, so you can spot auto-scheduling shifts at a glance.

How it actually works

Auto-Schedule isn't something that runs in the background and fills your shift for you – it's a fast track for the worker. In the app, eligible workers see the shift marked "Instant hire", with a "Get hired" button in place of the usual apply button. Tapping it schedules them onto the shift immediately: no application, no offer, no review from you. Coople still checks the same eligibility as any hire – qualifications, pool membership, availability, and compliance rules like working hours and minimum wage.

What happens once it's filled

Auto-Schedule only ever fills up to the number of workers you need. Once the shift reaches its required headcount, it's marked fully staffed and no one else can auto-schedule onto it.

What you'll see

There's no email or push notification when someone auto-schedules onto your shift. You'll see it update live in your Planner, and a "Worker auto-scheduled" entry appears in your notification centre and Activity feed.

Good to know

  • Internal workers can be auto-scheduled too – but only on shifts that aren't open to all Cooplers. If a shift is public, internal workers in your auto-schedule pools won't be reached, since they don't see public shifts in the first place.

  • Once someone is auto-scheduled, it's a normal shift – if you need to remove them, use the usual cancellation process.

  • If you don't see this option on your shifts, get in touch with Coople to have it enabled for your organisation.

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