⚠️ This article is for the new version of the platform ⚠️ |
Scheduling a Payrolling worker
Add them to a job role in the Planner so they appear on their own row, then create a shift on the day you need them. This works exactly like offering a shift to a specific Coopler: the shift goes out as an offer, and the worker accepts or declines it in the Coople app – there's no way to schedule them directly without an offer.
Advertising a shift to your Payrolling pool
To let any of your Payrolling workers pick up a shift, create an open shift on the job role and, under Who can apply, select your Payrolling pool. Only workers in that pool can see and apply to the shift.
Cancelling a Payrolling worker's shift
Payrolling workers follow the same cancellation process as any Coopler – you request a cancellation, and the usual notice period (and possible late-cancellation fee) applies. There's no "remove without notice" option like there is for internal workers.
Good to know
Payrolling workers are eligible for Auto-Schedule and Instant hire, the same as your Cooplers.
Payrolling workers are billed at their own rate, separate from your Cooplers – get in touch with Coople if you have questions about your Payrolling costs.