⚠️ This article is for the new version of the platform ⚠️ |
You can review and hire applicants on the go from the Coople Business app, not just on the web. This article covers the mobile screens and actions. For what a matching score means, applicant statuses, and how ranking works, see Reviewing and hiring applicants.
Where to find your applicants
You can open an applicant list in two ways:
From the planner detail screen, tap Review.
From a specific shift, open it and tap into its applicants list.
You'll see the applicants for this specific shift
What you see for each applicant
Name and photo
Rating – their star rating, or "No reviews" if they don't have one yet
Wage – the hourly rate for the shift(s) they applied for
Shifts applied for – how many of the open shifts they applied to
Pool badges – if they're in one of your pools, e.g. favourites
Matching score – a colour-coded score showing how well they fit the role
Reviewing a profile
Tap an applicant to open their profile. From there, use the three dot menu in the top right corner to:
View CV (if they've uploaded one)
Add a Note (only visible to you and Coople)
Mark as favourite or remove them from your favourites
Block or unblock the worker
Shortlisting
Tap the bookmark icon on their profile to shortlist a standout applicant, or tap it again to remove them from your shortlist. Unlike on the old platform, shortlisting is fully supported in the Coople Business app, not just on the web.
Hiring (scheduling) an applicant
Open the applicant's profile and tap Schedule.
Select which of the shift(s) they applied for you want to hire them into – you can select one or several.
Confirm to schedule them.
Declining an applicant
Open the applicant's profile and tap Decline. Confirm in the dialog that appears – declining can't be undone, and the Coopler is informed automatically.