⚠️ This article is for the new version of the platform ⚠️ |
This process has two steps:
Define a Job Role
Publish an Open Shift
1. Define a Job Role
A Job Role bundles the name, description, dress code and Candidate Profiles for a position. You set it up once and reuse it for as many shifts as you need.
In the Planner, click "+ Add" → "Add Job Role" and fill in:
Name and description — workers see both when they browse jobs, so keep them short and clear.
Candidate Profiles — who qualifies for this role. For each profile, pick a Job Title and a Target experience (from no experience up to 5 years), and add languages if you need them. For certain Job Titles, you can also specify whether you require completed vocational training in that field. With "+ Add profile" you reach more candidates: workers only need to match one profile.
Dress code — pick one of the clothing styles, or put together specific items yourself with "Create uniform".
Additional clothing requirements — an optional free-text field for anything else.
Languages are binding: workers need at least the level you set. Target experience isn't binding — a percentage matching score shows you how well an applicant fits what you're looking for.
Click "Create job role". The Job Role then appears on the left of your Planner, and you can create Open Shifts for it. To edit a Job Role later, click the three dots next to it and select "Edit".
2. Publish an Open Shift
In the Planner, go to the week you need. Make sure the Planner is grouped by Job Roles.
In the row of your Job Role, hover over the day you need. A + appears.
Click it. The "Open shift" panel opens on the right, with the date and Job Role already filled in.
In the panel, you set:
Date, Start time and End time — the shift must start at least 15 minutes from now.
Repeat shift — turn it on to create the same shift on several days. Pick the Days of week and the date it Ends on. One repeat can create up to 200 shifts.
Break — click to open it and adjust the breaks. You can add more than one, each with its own start time.
Workers needed — how many people you need for this shift.
Venue — where the shift takes place.
Purchase order number — only shown if your organisation uses purchase orders.
Shift supervisor — the person on site who is responsible for the shift. This field is required.
Worker pools can apply — pick one or more of your worker pools, for example your Favourites. Choose "Cooplers" to post the shift to all Cooplers on the platform. If you choose only your own pools, the shift stays private: only workers in those pools see it.
Individual workers can apply — add specific workers, even if they aren't in a selected pool.
Auto-schedule pool workers (optional) — workers from the pools you choose can take the shift straight away, without you reviewing an application.
Auto-replace cancelled workers (optional) — if a scheduled worker cancels, their slot is offered to the pools you choose. Only the cancelled slot is refilled.
Candidate Profiles and hourly wage — the Candidate Profiles of your Job Role. Keep at least one selected and choose a wage card for it: Minimum, Recommended or Custom. See "How recommended wages work" below.
At the bottom, "Active workers nearby" shows how many active Cooplers are close to your Venue — a quick way to check your chances before you publish.
What happens after you save
You have two buttons:
Publish — the Open Shift goes live straight away. Workers can see it and apply.
Save draft — the Open Shift is saved, but workers can't see it yet.
Drafts stay in the Planner, marked "Not published yet". A bar at the bottom of the Planner shows how many shifts you've created and their estimated total cost. You can keep adding shifts. Once your planning is complete, click "Publish" in that bar — all your drafts are then posted to the workers you selected.
How recommended wages work
When you set the hourly wage, you choose one of three cards instead of typing a number:
Minimum: the legal minimum wage for the job role.
Recommended: the typical wage other businesses on Coople pay for the same job role across Switzerland, based on recent shifts.
Custom: you enter your own wage.
If no wage has been saved for a profile yet, Recommended is preselected. Otherwise the wage you saved last time is preselected. You can switch cards at any time, on the web and in the Coople for Business app.
The recommended wage is never below the legal minimum. For shifts that start at short notice, it is slightly higher, because these shifts are harder to fill.
The wage only applies to external workers. If you post a shift to your internal workers only, there's no wage to set — internal workers aren't paid via Coople.
How this helps find the right Cooplers
Our matching algorithm uses the information from your Job Role (Candidate Profile, language level, target experience) together with the shift details (Venue, hourly wage, times) to suggest the best-suited Cooplers and surface your shift to them.
Good to know
You only need to set up a Job Role once — for every further shift in that position, you can start directly at step 2.
As soon as you choose a wage, you’ll see an estimated cost per hour. This is based on the CLA that applies to the job title, wage class, and Venue.
There's currently no way to auto-generate a job description with AI — you write the title and description yourself.
As soon as you enter an hourly wage, you'll see an estimated cost per hour. This is based on the CLA that applies to the job title, wage class, and Venue.
While a shift is still unfilled, we show a cost range, since the worker's age and wage class are only known once someone is assigned.
While your account is still being verified, you can already post Open Shifts and have up to 3 shifts scheduled at the same time — enough to staff very urgent shifts. The limit goes away once verification is complete.
To change a shift after publishing, see "How do I edit a published shift?".
Applications come in under the Applicants button at the top of the page. See "Reviewing and hiring applicants".