⚠️ This article is for the new version of the platform ⚠️ |
What is a Job Role?
A Job Role bundles the requirements for a position. You set it up once and reuse it for as many shifts as you need. A Job Role includes:
Name and description — workers see both when they browse jobs, so keep them short and clear.
Candidate Profiles — who qualifies for the role: a Job Title, the target experience, and optionally languages and professional training. You can add several profiles.
Dress code — one of the clothing styles, or items you put together yourself with "Create uniform", plus optional additional clothing requirements.
Once you save the Job Role, it appears on the left of your Planner and stays there — even after individual shifts under it have been completed or cancelled.
Where you create and manage Job Roles
In the Planner — click "+ Add" → "Add Job Role". To change a Job Role later, click the three dots next to its name. There you can Edit, Duplicate or Archive it.
In Organisation settings — open Job Roles to see all Job Roles of your organisation, filter them by workspace or status, and add new ones with "Add Job Role".
Job Role vs. Job Title — what's the difference?
The Job Role is the entire bundle of name, description, dress code and Candidate Profiles. A Job Title is just one part of that: in each Candidate Profile you pick a Job Title from a list — the specific profession (e.g. "Waiter", "Warehouse Worker") you're searching for.
A single Job Role can have several Candidate Profiles with different Job Titles, for example if you're open to candidates from more than one professional background for the same position. Workers only need to match one of the profiles.
What is an experience level (target experience)?
In each Candidate Profile you also set the target experience — the experience candidates should bring to this position. The options are:
No experience
6 months
1 year
3 years
5 years
Cooplers also set their own experience on their profile, so our matching algorithm can compare your requirements with a Coopler's actual experience.
Professional training and languages
Professional training — for some Job Titles, you can require a training, for example "Cook VET, or comparable training or experience". The section only appears once you've picked a Job Title that has a training. Only workers who hold the checked training can see and apply for your shifts, so requiring it narrows your reach. Some trainings are always required for a Job Title. They're marked with a lock and can't be unchecked.
Languages — with "+ Add language" you set a language and the level you need. Languages are binding: workers need at least the level you set. Candidates assess their language level themselves.
Target experience and professional training also decide which wage class applies. This affects the minimum and the recommended hourly wage — you see and set the wage when you create an Open Shift for this Job Role.
How Job Title and experience level help find the right Cooplers
Our matching algorithm uses the information from the Candidate Profiles — Job Titles, target experience, languages and training — together with the details of each shift (Venue, hourly wage, times) to suggest the best-suited Cooplers. For each applicant, Coople also calculates a matching score — a percentage that shows how closely their profile and experience match what you're looking for. The more precise your inputs, the more targeted the match.
Archiving a Job Role
If you no longer need a Job Role, archive it: click the three dots next to it in the Planner and select "Archive", or use "Archive job role" at the bottom of the edit panel. An archived Job Role can't be used for new shifts. Existing shifts keep it, and you can restore it in Organisation settings under Job Roles.
You can only archive a Job Role once it has no more open shifts, scheduled shifts or hours awaiting approval.
Good to know
You only need to set up a Job Role once — for every further shift in the same position, you can go straight to shift creation.
You can edit a Job Role at any time. Changes apply to future shifts. Shifts that are already completed keep their details.
If you remove a Candidate Profile, future shifts lose it. Future shifts that use only that profile are deleted, and their applicants are notified. We show you which shifts are affected before you confirm.
A Job Role belongs to one workspace, and the workspace can't be changed afterwards. To use the same Job Role in another workspace, choose "+ Add" → "Duplicate Job Role" in the Planner of that workspace.
To create a shift for your Job Role, see "How can I create a shift?".