⚠️ This article is for the new version of the platform ⚠️ |
Shift statuses
A shift is a slot assigned to one specific worker.
Status | What it means |
Offered | Sent to a specific Coopler, waiting for them to accept or decline. |
Scheduled | Confirmed – either the Coopler accepted your offer, or (for internal workers only) you scheduled them directly. |
Offered with amendments | You edited the time, breaks, or expenses of an already-scheduled shift. The Coopler needs to accept the changes for it to go back to Scheduled. |
Withdrawn | You withdrew an offer before the Coopler responded. |
Declined | The Coopler declined your offer. |
Absent | Marked when a Coopler didn't show up for a scheduled shift. |
Cancelled | The shift was cancelled – either by you or by the Coopler. |
Work completed | The shift happened and hours have been reported. |
Closed | The shift is fully closed out and finalised – this happens automatically once everything (hours, payment) is settled; it's not something you trigger yourself. |
Once a shift is Cancelled, Withdrawn, Absent, or Closed, it can no longer be edited.
Open shift statuses
An open shift is a slot that isn't tied to a specific worker yet – anyone eligible can apply.
Status | What it means |
Open shift | Still needs workers. |
Fully staffed | Has all the workers it needs. |
Paused | You've temporarily paused it – hidden from the worker feed, but not deleted. |
Expired | Nobody filled it in time, and its shift time has now passed. |
Deleted | Removed – only possible while nobody's scheduled on it yet. |
How the two connect
Scheduling enough workers on an open shift moves it from Open shift to Fully staffed automatically. If someone later cancels, it reopens (Fully staffed → Open shift) so you can find a replacement. Changing how many workers you need can flip it either way, too.
Reported hours are tracked separately
Whether hours have been reported and approved is a separate track from the shift's status. You may see "Reported" or "Approved" instead of "Work completed" while hours make their way through review.
Good to know
For external Cooplers, you can only send an offer – scheduling directly without one is available only for your internal workers.